Refund Policy
A legal disclaimer
Due to the nature of homemade food products, refunds are not offered once an order has been completed or picked up. If there is an issue with your order, please contact us within 24 hours so we can make it right.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
Cancellations - Custom or preorder cancellations must be made at least 48 hours before the scheduled pickup or delivery date.